We currently only ship to the U.S.
We hope to be shipping to you all internationally soon!
When will my order arrive?
All of our orders are shipped on business days
(Monday - Friday).
Processing may take up to 5-7 business working days, orders will not be shipped or processed Saturday-Sunday . You'll receive a shipment notification email with a tracking number once your package is shipped.
Your order will usually arrive within 2-6 days once shipped!
PSA: SHIPPING TIMES COULD BE AFFECTED BY COVID-19 OR NATIONAL HOLIDAYS WHICH MAY CAUSE A DELAY IN THE ARRIVAL OF YOUR PACKAGE!
*ALL ORDERS ARE SHIPPED VIA USPS*
I sent you the wrong address! What should I do?
Please contact us ASAP at [email protected] when you realize you've entered the wrong address, and we then can change it to the correct one. If your order has already been processed and shipped, it's out of our hands.
My package is lost or damaged. What should I do?
Unfortunately, AMMURA BEAUTY has no control after handing your shipment over to our carriers and is not responsible for lost packages. Please do try to contact the USPS for any further info of your package whereabouts.
*DUE TO HYGENIC REASONS ALL PURCHASES ARE FINAL AND WE CAN NOT ISSUES REFUNDS IF ORDERS ARE MISPLACED OR LOST*